Information Technology and Telecommunication Services maintains computer and network services at New Horizons Community Service Board and assists the staff in maximizing use of the system.

Consumer Information

Basic demographic information is collected at the time of intake on each consumer and entered into the Catalyst system. The consumer is enrolled (EARFed) in each service received in a separate electronic record in the consumer's electronic file. This information is then available at each program site of New Horizons through the use of personal computer's.

All new consumer information, enrollments or discharges from levels of treatment, and all Substance Abuse Supplemental information forms are reported to the state electronically on a daily basis.
 

Email

Where required; staff members have Outlook 2003 Email capabilities to communicate with other internal and external internet users.

Georgia State Connectivity

Connections to the Department of Human Resources of the State of Georgia allow accounting and human resources personnel the capability of accessing state employee records and sending/receiving required state financial reports.

Transmission of Service Authorization

All requests for service authorization are entered into the Catalyst system, reviewed by Utilization Management, and transmitted electronically to American Psych Systems. APS reviews all requests for authorization to serve Medicaid consumers. Information regarding requests that are "pended" for further review is received electronically.

Transmission of Claims

The Billing Office enters data regarding claims to third party payors into the Catalyst System and electronically submits requests for payment.